Plain terms for our mobile battery service.

Agreeing to these terms

When you request or accept our service, you confirm you have the legal right to approve work on the vehicle and you agree to these terms. If you are acting for the owner or for a company, you confirm they have authorised you.

What the service covers

Our work covers mobile battery testing, delivery and fitting, jump-start help and related checks on the charging system. Every visit depends on a technician being available, safe access, suitable conditions to work in and the battery being in stock.

Any arrival time we give is an estimate, not a promise. Traffic, weather, access limits, demand and how accurate the location you send is can all change when we arrive.

Your car's details and choosing the battery

Please give us correct details of the car's make, model, year, engine and location. Once the technician has looked at the car, its current battery and any start-stop or battery-management system, the final battery recommendation may be different.

Some cars need the battery registered or coded, or need extra diagnostic work. If so, we tell you what the extra service is and what it costs before going ahead.

Prices, quotes and payment

• A price on this site shown as “from” is a starting price and does not mean every car takes that battery.
• We confirm the fitted price and what it includes before any work starts.
• Payment is due once the agreed work is finished, unless credit terms have been approved in writing.
• VAT or any other compulsory charge will be shown or included as the law requires.

Access and what we need from you

You need to give us a safe and lawful place to work, and arrange any community gate, parking or security access needed. Please tell us about any electrical faults, fluid leaks, accident damage, modifications or other issues you know of that could affect doing the battery work safely.

We can refuse or stop the job if access or conditions are unsafe, if the car needs workshop equipment, or if what you ask for falls outside the service agreed.

Cancelling and missed visits

If you no longer need the technician, let us know as early as you can. A reasonable call-out or cancellation fee may apply if the technician is already on the way, arrives at a wrong location you gave us, cannot get to the car, or if you cancel after we have obtained a special-order battery. We will explain any fee before taking payment.

Battery warranty

How long the battery warranty lasts depends on the brand, model and use confirmed when you buy. It covers qualifying manufacturing defects within the stated period, and we may ask for proof of purchase and a test of the car's charging system.

The warranty does not usually cover misuse, collision or flood damage, unauthorised modifications, wrong charging from an outside charger, parasitic drain, faults in the alternator or starter, or ordinary discharge from leaving electrical equipment switched on. Your mandatory consumer rights are not affected.

Your old battery and the parts we fit

Unless we agree something different, the replacement price includes taking away the old battery to be handled responsibly. The new battery becomes yours once it is fully paid for. Where the law allows, special-order items may be subject to the supplier's return limits.

Site content and outside services

We try to keep the information on this site correct, but stock, specifications, prices and estimated arrival times can change. Car and battery brand names are the property of their owners, and using them does not mean they endorse us or are connected with us.

Links to, or features using, WhatsApp, Google, payment providers or other third parties are subject to those providers' own terms, as well as any terms that apply between you and us.

Liability and applicable law

We are responsible for carrying out the agreed work with reasonable care and skill. As far as the law allows, we are not liable for indirect losses or for faults the car already had that are not linked to our work. Nothing here removes any liability or consumer right that the law does not allow to be excluded.

The laws that apply in the United Arab Emirates and Dubai govern these terms. Please bring any dispute to us first so we can try to settle it directly. Disputes that remain unresolved stay subject to the competent courts and the applicable consumer-protection procedures.

Privacy, updates and getting in touch

How we handle personal information is set out in our Privacy Policy. We may change these terms for operational or legal reasons, and the effective date shows which version applies. For questions about a booking or these terms, contact us through Call Now or WhatsApp.